At iscr88, fun comes hand in hand with responsibility. We provide self-control tools, practical guidance, and professional support so every gaming session stays enjoyable without negatively impacting your daily life.
Responsible gaming means enjoying betting and online casino activities as a form of entertainment — not as a way to resolve financial or emotional problems. At iscr88, we believe every player deserves a safe, controlled, and enjoyable experience.
For most players in Malaysia, playing at iscr88 is a relaxing activity done after work or on weekends. They set a budget, play within comfortable limits, and know when to stop. This is the spirit of responsible gaming that we fully support.
However, we also recognise that some players may face challenges in controlling their gaming habits. That is why iscr88 invests in a range of self-control tools, awareness programmes, and professional support channels — accessible to anyone who needs them, free of charge and in complete confidence.
Iscr88 provides a range of tools you can use at any time to keep your gaming experience fully within your control.
Set the maximum amount you can deposit per day or week directly from your account settings. Once the limit is reached, the iscr88 system automatically blocks any additional deposits within the specified period.
Set the maximum duration for each gaming session — whether 30 minutes, 1 hour, or more. The iscr88 platform will send reminders and automatically end your session once your time limit is reached.
Set the maximum loss amount you are willing to absorb within a given period. Once your losses reach the limit you have set, your gaming session will be automatically paused.
Need a break from the platform? Activate a temporary cool-off for 24 hours up to 30 days. During this period, you will not be able to log in or make any transactions on your iscr88 account.
For those who need a longer break, iscr88 offers self-exclusion options ranging from 6 months to 5 years. Your account will be fully blocked and no promotions will be sent during this period.
View a summary of your gaming activity — including time spent, total deposits, and win/loss records — directly from your iscr88 account dashboard at any time, at no charge.
All control tools can be accessed in a few simple steps through your iscr88 account settings.
Access the iscr88 platform via iscr88.app or the mobile app. Log in using your registered username and password.
Click the profile icon in the top right corner, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Choose whichever self-control tools you need — deposit limits, time limits, loss limits, a temporary cool-off, or self-exclusion — based on your personal needs.
Enter your desired limit amount and effective period, then confirm your selection. The limit takes effect immediately and cannot be changed until the review period ends.
If you need help activating any tool or would like to speak with a specialist, the iscr88 support team is available 24/7 via live chat.
Takes effect immediately upon saving
Deposit limit options are available across three periods: daily (reviewed every 24 hours), weekly (reviewed every 7 days), and monthly (reviewed every 30 days). You may lower your limit at any time, but increasing a limit requires a 72-hour waiting period to ensure the decision is made consciously.
Extended break for full recovery
Once self-exclusion is activated, your account will be fully blocked and no marketing communications will be sent. All active funds will be transferred to your bank account within 5 working days. To reactivate your account after the period ends, you will need to go through an additional security review process.
All self-control settings you activate are strictly confidential. No iscr88 staff member will judge or question your decision. Your wellbeing is our top priority.
Answer the questions below honestly. If you find yourself answering "yes" to two or more questions, we encourage you to contact the iscr88 support team or a relevant external support organisation.
Reflect on your gaming habits over the past 30 days:
Have you ever felt compelled to play longer or wager more money than you originally planned?
Have you ever tried to immediately recover losses by continuing to play or increasing your bet amount?
Has gambling ever interfered with your work, family, or financial responsibilities?
Have you ever used money set aside for basic necessities (rent, bills, food) for betting purposes?
Do you feel anxious, restless, or uneasy when you're unable to access the online gaming platform?
Do you hide your gaming activity or the amount of money spent from family members or friends?
A smart player is not necessarily one who always wins — they are someone who knows how to manage their gaming experience in a balanced and responsible way.
Decide on your spending limit before opening an account. Treat the money set aside for gaming as an entertainment cost — not an investment expected to generate returns.
Use a clock or alarm to remind yourself of your session time limits. Regular breaks help you make more rational decisions and avoid decision fatigue.
Enjoy gaming as a form of entertainment. When playing no longer feels fun or starts causing stress, that is a clear signal to stop and take a break.
Accepting losses calmly is a sign of a mature player. Attempting to recover losses in a rush almost always leads to even greater losses.
Iscr88 partners with various support organisations to ensure help is always within reach for players who need it.
The iscr88 support team is available to assist you 24 hours a day, 7 days a week. Contact us via live chat for personalised guidance on self-control tools.
The Malaysia Ministry of Health provides a mental health helpline that can be contacted for support related to stress and habits that require professional attention.
A peer support group for individuals facing challenges related to excessive betting habits. Meetings are held confidentially across Malaysia.
Contact our dedicated team at [email protected] for any enquiries related to responsible gaming. All communications are kept confidential.
Iscr88 practises a policy of No Query Turned Away. If you or someone you know needs help, don't hesitate to reach out to us. Player wellbeing is a shared responsibility.
Iscr88 enforces a minimum age requirement 18 years old for all players without exception. This is more than a legal requirement — it is our moral commitment to protect young people from early exposure to betting activities.
A strict identity verification (KYC) process is carried out during registration and before your first withdrawal is processed. A valid proof of identity such as a Malaysian MyKad or passport is required to complete this process.
If iscr88 receives information or a complaint indicating that a user may be underage, the account in question will be suspended immediately until satisfactory age verification can be provided. Any winnings accumulated during the suspension period will be withheld until the case is resolved.
As a trusted online gaming platform in Malaysia, iscr88 takes a holistic approach to responsible gaming. This goes beyond regulatory compliance — it is a core value that shapes every product development decision and service policy we make.
The RTP (Return to Player) for every game is available for players to review. We do not hide information that affects your gaming decisions.
Players who use self-control tools or are in a cool-off period will be automatically excluded from all marketing communications and bonus offers.
All iscr88 customer support staff undergo specialised training to identify and assist players who may need responsible gaming support.
Answers to the most frequently asked questions about responsible gaming at iscr88.
Register today and enjoy a safe, fair, and enjoyable gaming experience. Use our self-control tools to ensure every session stays within your control.